Situated 400 metres from the centre of Sarandë, Hotel New Heaven has a bar and a dining room. Free private parking and free Wi-Fi are available. All rooms are air-conditioned and offer satellite TV, a minibar and a private bathroom with a shower, hairdryer and free toiletries. Some units have a balcony, while some feature a view of the sea. A restaurant serving local and international food can be reached in 10 metres. There is a public beach 500 metres away, while a tourist agency organising day trips and excursions can be found 400 metres away.

Lekursi Castle is located 3.5 km away, and offers unique views overlooking Saranda.
The island of Corfu can be reached by boat in 1 h, while the UNESCO-protected
Butrint National Park is 18 km away. Main Bus Station is 1 km from the property, while a Ferry Port can be reached in 1 km. Local buses stop right on site with lines to Saranda beaches.